Starting last night into this morning, we’ve been getting reports of people who have recently updated their version of Firefox to the new 2.0.0.13 release and now get a blank screen when they come to SEOmoz. We’re still working on what the exact issue is with our site and why upgrading Firefox breaks it, but we do know that if you delete the SEOmoz “login” cookie you have in Firefox and then try to load the site again, it works.
If you’re not sure how to delete cookies in Firefox, check this site for help.
I’ll make sure to update here as we discover what exactly is the problem is.
Update: Still no word on what’s causing this problem. I’ve checked our log files, turned on debugging, etc, and still I can’t even get an error message or anything other than a blank screen. According to the headers, Firefox is getting a 200 OK from our web server, but actually looking at our access_log, we’re not sending anything. Quite odd…
Update #2: We’ve changed our cookie identifier for SEOmoz. This fixes the problem, but those of you coming here later will be logged out once, but everything should be totally fine after that.
